Privacy Policy
Aurora VR Privacy Policy
Effective Date: August 11th, 2025
Last Updated: August 11th, 2025
Aurora VR (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.auroravr.ca), make a booking, or interact with our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide to Us
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Contact information (name, email address, phone number)
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Booking information (date/time, number of participants, selected services)
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Payment information (processed securely through third-party payment providers; we do not store your full credit card details)
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Waiver details (name, signature, date of birth, and legal guardian information if applicable)
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Any messages or inquiries you send us via email, forms, or social media
b. Information We Collect Automatically
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IP address
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Browser type and version
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Pages you visit on our website
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Date, time, and duration of visits
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Device type and operating system
2. How We Use Your Information
We use your information to:
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Process and confirm your bookings
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Communicate with you about your reservations, events, and inquiries
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Provide customer support
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Improve our website, services, and marketing
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share it only with:
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Service providers (payment processors, booking systems, email services) to deliver our services
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Legal authorities if required by law or to protect our rights and safety
4. Cookies & Tracking
We use cookies to:
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Improve website functionality
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Analyze website traffic and trends
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Remember your preferences
You can disable cookies in your browser settings, but some website features may not work properly.
5. Data Retention
We keep your personal information only as long as necessary to provide our services and meet legal requirements. After that, it is securely deleted or anonymized.
6. Security
We take reasonable steps to protect your information, including encryption, secure servers, and restricted access. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under Canadian privacy laws (PIPEDA), you have the right to:
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Access the personal information we hold about you
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Request corrections to your information
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Withdraw your consent for certain uses
To exercise these rights, contact us at:
📞 (780) 903-0304
8. Children’s Privacy
Our services are intended for all ages, but participants under 18 must have a parent or guardian complete a waiver. We do not knowingly collect personal information from minors without consent.
9. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Aurora VR
📍 (780) 903-0304